Unlimited users. One flat rate.
Stop paying per seat. Every plan includes your whole team, every feature, and transparent usage-based pricing.
Starter
Everything you need to get your team on the phone.
- 1,000 minutes included
- 2 phone numbers
- Unlimited users
- All features included
- Email support
Overage: $0.03/min
Extra numbers: $3/mo each
Growth
For growing teams that need more capacity.
- 2,500 minutes included
- 5 phone numbers
- Unlimited users
- All features included
- Priority email support
Overage: $0.03/min
Extra numbers: $3/mo each
Business
High-volume teams with dedicated support.
- 5,000 minutes included
- 10 phone numbers
- Unlimited users
- All features included
- Priority + phone support
Overage: $0.025/min
Extra numbers: $3/mo each
Full feature comparison
| Feature | Starter | Growth | Business |
|---|---|---|---|
| Included minutes | 1,000 | 2,500 | 5,000 |
| Phone numbers | 2 | 5 | 10 |
| Users | Unlimited | Unlimited | Unlimited |
| Overage rate | $0.03/min | $0.03/min | $0.025/min |
| Extra numbers | $3/mo each | $3/mo each | $3/mo each |
| Support | Priority email | Priority + phone | |
| Unlimited users | |||
| Browser softphone | |||
| Native macOS, Windows, iOS & Android apps | |||
| SIP phone support | |||
| Visual IVR builder | |||
| Ring groups | |||
| Extensions & internal calling | |||
| Hold, transfer & conference | |||
| Voicemail with transcription | |||
| Call recording | |||
| Caller ID matching | |||
| Multi-office support | |||
| Role-based access control |
Frequently asked questions
What does "unlimited users" actually mean?
Every plan includes unlimited user accounts at no extra cost. Add your whole team — agents, managers, executives — without increasing your monthly bill. You only pay based on calling minutes and phone numbers.
What happens if I exceed my included minutes?
You are billed for overage minutes at the rate listed for your plan (Starter/Growth: $0.03/min, Business: $0.025/min). Overage is calculated at the end of each billing cycle. There are no surprise charges — you can monitor usage in your dashboard.
Can I change plans at any time?
Yes. Upgrade or downgrade at any time from your account settings. Changes take effect on your next billing cycle. No long-term contracts, no cancellation fees.
Do I need special hardware?
No. Intonate works in your browser and has native apps for macOS, Windows, iOS, and Android. If you have existing SIP desk phones, you can connect those too — but they are completely optional.
Are all features really included on every plan?
Yes. Browser softphone, native macOS/Windows/iOS/Android apps, SIP phone support, visual IVR, ring groups, extensions, hold/transfer, voicemail with transcription, call recording, caller ID matching, multi-office support, and role-based access control are all included on Starter, Growth, and Business.
Is there a free trial?
Yes. Start with a free trial to explore all features. No credit card required to get started.
How does billing work for additional phone numbers?
Each plan includes a set number of phone numbers. If you need more, additional numbers are $3/month each regardless of your plan tier.
Ready to upgrade your phone system?
Get started in minutes. Unlimited users, all features, one flat rate.